Claims
In the event of an Insurance Claim, please call:
ALPS on 0126 024 1000 or 0844 848 1200
ALPS can assist 24 hours 7 days a week to arrange recovery and repairs to your vehicle and help set up the claim with your insurance company
For Windscreen claims please call National Windscreens on 0800 083 5900 quoting ref. NW33/P115.
With regards to RSA windscreen claims, please telephone RSA directly as they will not reimburse claims made through other providers. The number is noted below.
General Insurance Claims Telephone Numbers:
ABC
Household - 0800 633 5814
Motor – 0800 633 5430
Commercial Vehicle – 0800 633 5430
AGEAS
Household – 0345 122 3019
Motor - 0345 122 3018
Motorbike - 0345 126 2599
Commercial Vehicle - 0345 122 3260
Legal Helpline – 0120 673 1959
Travel – 0345 122 3280
AIG
Household – 0207 954 7000
ALLIANZ
Household – 0344 893 9538
Motor – 0345 600 0676 (overseas number - +44 1483 218 200)
ALPS
Breakdown – 0333 333 9711
Legal Helpline (Motor) – 0126 024 1000
Legal Helpline (Household) – 0344 800 0128
AVIVA
Household – 0800 012 345
Motor – 0800 678 999
Travel – 0800 012 345
AVIVA PRIVATE CLIENTS
Household – 0800 015 1750
Motor – 0800 051 1750
Legal Helpline – 0160 320 8536
Travel (Medical and Emergency) – +44 (0)160 320 8538
Travel (Baggage) – 0800 051 1750 or +44 1603 208 901
Travel (All other) – 01603 208 537
AXA
Household – 0330 024 6849
Property Owners – 0870 556 1161
Motor – 0345 608 0230
Commercial Vehicle – 0345 900 4185
Legal Helpline (Household) – 0330 024 6861
Legal Helpline (Property Owners) – 0870 240 2096
Home Emergency (Household) – 0330 024 6849
Home Emergency (Property Owners) – 0870 646 4952
BLUEFIN
All Claims – 0344 856 2439
CITYBOND
Medical and Emergency - +44 0203 824 0711
Medical Screening – 0333 207 0588
All other – 0203 824 0712
Legal Helpline – 0161 228 3851
CHERISH
Household – 0800 197 2770
Legal Helpline – 0330 024 8694
Home Emergency – 0330 024 6849
CHUBB
Household - 0800 018 0678 (Overseas number - +44 207 031 3905)
COVEA
Household – 0330 024 2255
Motor – 0330 024 2240
Legal Helpline – 0330 024 2290
COVEA STERLING EXECUTIVE HOME
Household – 0330 134 8186
Motor – 0330 024 0653
Legal Helpline – 0330 134 8164
Home Emergency – 0330 134 8162
Travel – 0124 321 8418
DTW TRAVEL
Medical - +44 (0)207 902 7123
All Other – 01623 683 585
ECCLESIASTICAL
Household – 0345 603 8381
EQUITY RED STAR (ERS)
Motor – 0330 123 5992
HIGHWAY
Motor - 0800 028 9655
HOME & LEGACY
Household – 0344 893 8370
IPRISM
Household – 0333 005 1616
LEGAL & GENERAL
Household – 0345 270 0087
Legal Helpline – 0370 050 0962
Home Emergency – 0800 072 4680
MARMALADE
Motor – 0173 390 402
PEN UNDERWRITING
Household – 0333 010 0790
P J HAYMAN
Emergency - +44 (0)208 763 3434
Consular Assistance – 0333 370 7070
Non-emergency – 0239 9241 9070
PLUM
Household (Premier & Amethyst) – 0345 313 1914
Household (Amethyst Original, Flex, Unoccupied and Retreat) – 0345 450 4938
Household (Homeworks) – 0161 817 2114
Legal Helpline – 0344 770 1040
Home Emergency – 0344 770 1062
RAC
Breakdown (UK Only) – 0333 070 2535
Breakdown (EU Cover) – 0033 472 455 255
RENTGUARD
Household – 0208 587 1071
RSA
Business Car – 0345 300 4006 (Overseas Number - +44 330 102 4115)
Commercial Vehicle – 0330 100 0565
SABRE
Household – 0330 024 8000
Motor – 0330 024 8000
SUNWORLD
Emergency - +44 (0)292 047 4175
Non-Emergency - +44 (0)345 850 5193
Travel Helpline - 0800 389 5904
Medical Screening – 0137 187 8578
TOWERGATE
Household – 0170 877 7710
Caravan
VASEK
All Claims – 0155 950 5052
ZURICH
Household – 0800 923 4202
Motor – 0800 026 1779
Legal Helpline – 0344 893 9313
Home Emergency – 0800 923 4202
ZURICH PRIVATE CLIENTS
Household – 0800 096 9999 (Overseas number - +44 (0)1625 886 994)
Legal Helpline – 0800 096 9999
Property Disaster Recovery & Emergency Repairs contact: Prism Network:
Tel 0845 200 0948 (24hr) or 01245 320033 (9-5 Mon to Fri)
(Commercial or Residential Property Emergencies) Claims will then need to be notified to us or the Insurer the next working day